Being the leader of people is an honor. The leader must ask every day, “Am I worthy of discharging my responsibility? Do I have what it takes to lead them today?” That means doing these 4 tasks without fail.
BCG estimates more than 4,000 companies with formal corporate universities across the world. The former Chief Learning Officer (CLO) of BBC, Nigel Paine’s new book explores what it means to choose a high-investment option like GE did. What makes Crotonville relevant even today? If a company wants to invest in leadership development is it necessary for them to invest millions of dollars and build a clone of Crotonville? Is that the only approach to leadership development?
How do I explain Perpetual Beta? Hmm… let me ask you a question. What would you do if you were the CEO of a rapidly growing business worth $30 billion? The business operates in every country in the world except Iran, Syria, Sudan, Crimea and North Korea. Every other celebrity is among the 100 million customers who gushes about the service and that leads to more business and more growth. […]
I was catching up with an erstwhile colleague, “K”, who was smarting from being passed over in the office. He had expected the big corner office and the perks that go with it. Instead life offered him a googly. Someone his junior had been handpicked by the board to head the function. The tables had been turned. “K” would now report to someone who had once been a reportee in […]
Affectiva has gathered more than a billion data points to learn how human emotions differ based on the device, the content and of course, the individual viewer. These data points are then analyzed based on inputs from psychologists and experts. The machine tries to identify emotions in real time. The human experts coach the machine and tweak its algorithm and help it improve. Why don’t we teach humans with the same rigor.
Mastery is an endless pathway that you can use to stay motivated regardless of the work you do. A barista could build further expertise by learning about different recipes of coffee. Or about the rituals around coffee in different parts of the world. And become a storyteller who tells a new story involving coffee to a customer. Maybe you could have storytelling sessions about all the interesting people who love coffee. The day you can discover that the opportunities for mastery in your field, whatever that might be, is really endless, you will stop dreading the beginning of the work week.
It may be time to heed the advice of Sun Tzu, “If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.” That advice certainly holds true in the digital age.
Technology is becoming like electricity — it is invisible. Its presence does not draw attention any more, but it periodically strikes like lightning, leaving behind a trail of devastation. Unable to keep pace with fast fashion and the consumers’ preference to shop online, The Limited shut down 250 stores in 2017. 460 outlets of Sports Authority went out of business in 2016. PacSun, Aeropostale, and American Apparel filed for bankruptcy in 2016. Macy’s has just slashed 10,000 jobs and shut 68 stores. All sectors are tech sectors. All jobs are tech jobs.
HR needs to go beyond its role as a “touchy-feely” only function. The HR team must be able to design an amazing employment experience based on research, evidence and science. The real role of HR lies in shaping the culture of the organization, finding ways to attract and develop top talent and to be a futurist for the organization. Being able to design the right experience is the real value of the function. That needs expertise.