Five principles of designing experiences

Five principles of designing experiences

Designers need to design with empathy. That means giving up one’s prior knowledge of the subject and looking at it with the eyes of a novice to understand the feelings of a user. This is easier said than done. Observing people in their natural surroundings is a good starting point. But don’t do it like a tourist. Instead immerse yourself in that world.

Did you inherit the job from your parents

Did you inherit the job from your parents

The New York Times ran a study on the jobs we are most likely to inherit from the mother or father. In their study they found that males are 2.7 times likely to share dad’s profession. Males are two times likely to share their mother’s profession. Daughters are 1.8 times likely to follow dad and 1.7 times likely to follow their mother. Parents certainly shape our view of work. It is no surprise that the children of parents who were unemployed are more likely to be unsure of the profession they would choose.

Millennials Love Makeup & Influencers

Millennials Love Makeup & Influencers

The media consuming habits of millennials is heavily tilted in favor of visual communication – but not every form of visuals matter. #Millennials get bored watching a 30 second commercial but can spend hours on YouTube video tutorials for make up. They spend hours on Instagram. Learning to communicate on Instagram (it has a different grammar, trust me) will be useful.

How Office Politics Corrupts the Search for High-Potential Employees

How Office Politics Corrupts the Search for High-Potential Employees

Few topics have captivated talent management discussions more intensely than potential. But how good are we at evaluating human potential? The answer is, it’s mixed. In the real world of work, organizational practices lag behind, with 40% of designated “HiPos” — high-potential employees — not doing well in the future and at least one in two leaders disappointing, derailing, or failing to drive high levels of engagement and team performance. Despite the tools being available, political processes derail how talent is identified in organizations.

Reinventing Me: The Final Frontier

Reinventing Me: The Final Frontier

I am always inspired by people who reinvent themselves. Those who chase their dreams. Those who are not afraid to face a temporary period of discomfort before they emerge in a new avatar. To reinvent oneself, one has to break the mould and step out of the zone of comfort and familiarity.

Your Face Is Your Calling Card

Your Face Is Your Calling Card

Smile your way to the bank The value of a smile has changed over the years. In 1958, researchers analysed yearbook photos to understand what a genuine smile looked like. The subjects were all of 22 when these photos were taken. Five years later, they found that the more these women were smiling in their yearbook photos, the more likely they were to be married. Another study found that the […]

Is the Sarahah app missing the point

Is the Sarahah app missing the point

We filter all the feedback we receive. We filter it based on what we believe is the motive of the person giving feedback. Feedback from a loved one or a trusted person impacts us disproportionately. Even a stranger’s feedback can have sharp impact when we know that the person giving the feedback has no axe to grind.

When people receive 360-degree feedback (much of which is anonymous), we spend time figuring out who could have said what. That is just human nature. It helps us put the feedback in context. Anonymous feedback does not drive change in individuals. It works for organisations. But that is not Sarahah’s target audience. It is aimed at colleagues and friends

RIP Father McGrath

RIP Father McGrath

As you step into the world of work, you are bringing to it the freshness of ideas and the power to change things. And yet, there is the danger that all too soon you will forget why you came to a place like this.

NO, you were not here to understand the corporate sector or the intricate theories of management. You came here to understand yourself and your strengths. To believe how easy it is to make a difference. That is the power of higher education. To instil in you the belief that you can make the world a better place.

Teachers Still Matter Despite EdTech

Teachers Still Matter Despite EdTech

Technology does not mean that we do not need teachers. They have to adopt tech to supplement their skills. Almost every effective method of learning involves having a teacher. The teacher can coach and motivate a student to go far beyond what the student believes himself or herself. Technology is impacting every sector of our lives. Education is no exception It still needs a human touch. A Portuguese study from […]

Why 2 Pizza Teams Work Better

A smaller team helps improve execution. Amazon’s stock has risen more than 36 percent this year. If you had invested $1,000 in Amazon in July 2002 — and had held onto your shares — that money would be worth $83,000 today. In real terms it would be $61,000. Can all this be attributed only to 2 Pizza teams or is there something more.

The right way to do a reference check

The right way to do a reference check

Before you decide to offer the job to the candidate, it is worth doing a strong reference check. It is a great opportunity to verify the facts and claims made by the candidate. More importantly, it is an opportunity to design elements of the job that can leverage the candidate’s strengths and coach the new hire to integrate into the company’s culture. Ask the candidate to share a list of […]

Virtual Reality is being used in business

Virtual Reality is being used in business

From using VR to design warships (it can’t get more serious) to having Realtors do virtual walk throughs. A friend from US mentioned recently that his wife (who is a realtor) has increased her sale because it lets a potential buyer do a virtual walk-through of the property. Try and buy is going to become the way we shop. Learning and development has huge opportunities to use VR in training employees not just on the product and services but to build more empathy with customers. Leadership training can use VR to build empathy – an elusive area so far.