Five principles of designing experiences

Five principles of designing experiences

Designers need to design with empathy. That means giving up one’s prior knowledge of the subject and looking at it with the eyes of a novice to understand the feelings of a user. This is easier said than done. Observing people in their natural surroundings is a good starting point. But don’t do it like a tourist. Instead immerse yourself in that world.

Did you inherit the job from your parents

Did you inherit the job from your parents

The New York Times ran a study on the jobs we are most likely to inherit from the mother or father. In their study they found that males are 2.7 times likely to share dad’s profession. Males are two times likely to share their mother’s profession. Daughters are 1.8 times likely to follow dad and 1.7 times likely to follow their mother. Parents certainly shape our view of work. It is no surprise that the children of parents who were unemployed are more likely to be unsure of the profession they would choose.

Millennials Love Makeup & Influencers

Millennials Love Makeup & Influencers

The media consuming habits of millennials is heavily tilted in favor of visual communication – but not every form of visuals matter. #Millennials get bored watching a 30 second commercial but can spend hours on YouTube video tutorials for make up. They spend hours on Instagram. Learning to communicate on Instagram (it has a different grammar, trust me) will be useful.

How Office Politics Corrupts the Search for High-Potential Employees

How Office Politics Corrupts the Search for High-Potential Employees

Few topics have captivated talent management discussions more intensely than potential. But how good are we at evaluating human potential? The answer is, it’s mixed. In the real world of work, organizational practices lag behind, with 40% of designated “HiPos” — high-potential employees — not doing well in the future and at least one in two leaders disappointing, derailing, or failing to drive high levels of engagement and team performance. Despite the tools being available, political processes derail how talent is identified in organizations.

Your Face Is Your Calling Card

Your Face Is Your Calling Card

Smile your way to the bank The value of a smile has changed over the years. In 1958, researchers analysed yearbook photos to understand what a genuine smile looked like. The subjects were all of 22 when these photos were taken. Five years later, they found that the more these women were smiling in their yearbook photos, the more likely they were to be married. Another study found that the […]

Teachers Still Matter Despite EdTech

Teachers Still Matter Despite EdTech

Technology does not mean that we do not need teachers. They have to adopt tech to supplement their skills. Almost every effective method of learning involves having a teacher. The teacher can coach and motivate a student to go far beyond what the student believes himself or herself. Technology is impacting every sector of our lives. Education is no exception It still needs a human touch. A Portuguese study from […]

Why 2 Pizza Teams Work Better

A smaller team helps improve execution. Amazon’s stock has risen more than 36 percent this year. If you had invested $1,000 in Amazon in July 2002 — and had held onto your shares — that money would be worth $83,000 today. In real terms it would be $61,000. Can all this be attributed only to 2 Pizza teams or is there something more.

The right way to do a reference check

The right way to do a reference check

Before you decide to offer the job to the candidate, it is worth doing a strong reference check. It is a great opportunity to verify the facts and claims made by the candidate. More importantly, it is an opportunity to design elements of the job that can leverage the candidate’s strengths and coach the new hire to integrate into the company’s culture. Ask the candidate to share a list of […]

Virtual Reality is being used in business

Virtual Reality is being used in business

From using VR to design warships (it can’t get more serious) to having Realtors do virtual walk throughs. A friend from US mentioned recently that his wife (who is a realtor) has increased her sale because it lets a potential buyer do a virtual walk-through of the property. Try and buy is going to become the way we shop. Learning and development has huge opportunities to use VR in training employees not just on the product and services but to build more empathy with customers. Leadership training can use VR to build empathy – an elusive area so far.

How to Handle Underperformers on a Team You Inherit

How to handle underperformers in a team you inherit? The manager is responsible for the success of the team. It is not fair to top performers when the manager ignores the underperformers and lets the others pick up the slack. How can the manager help?

Who writes those forwards I get on WhatsApp

Who writes those forwards I get on WhatsApp

My problem is that I cannot remember if I have read the joke until I reach the punchline. It is only then resentment rises at the person who sent the joke that I have been receiving over the years. I sometimes believe that sending WhatsApp jokes to each other is a way of dealing with the future. That future when robots will do all our work leaving us jobless. Will we spend all our waking hours reading recycled jokes? Think of the kind of jobs we can create.

Just Post-It

Just Post-It

These yellow Post-It notes are an essential part of my life. I have used these yellow thingies to write welcome notes and bid goodbye. To share a word of appreciation for my team members. To say thank you for great work done. Several appraisals and many bosses later, my team members still have the fading thank you notes and cartoons on their desk.